We accept every insurance company — and we mean it.
Direct Billing to Travelers — Zero Coverage Gaps
We work directly with Travelers and bill them directly — no middlemen, no billing disputes, and a smooth approval process. Your right to choose Legendary is protected by Virginia law. You pay only your deductible — if you even have one.
Most Travelers customers pay $0 out of pocket
Travelers' Full Glass Coverage endorsement can eliminate your deductible on glass claims. We verify your coverage before any work begins.
How your Travelers claim works
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1Get your instant quote
Call (804) 518-5532 or fill out the form below. We verify your Travelers coverage and deductible before any work begins — no surprises.
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2We file your Travelers claim
We contact Travelers directly, handle the approval, and confirm your out-of-pocket cost before we start.
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3Same-day or next-day install
We stock common vehicles. If we need to order your glass, we move fast. ADAS calibration is handled at the same visit when your vehicle requires it.
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4Lifetime warranty
Our lifetime workmanship warranty backs every installation. Travelers covers the glass — we cover the work, forever.
How We Compare. Here's the difference.
Travelers is one of the oldest and most trusted insurance carriers in America — and their glass claim process is straightforward when you work with a shop that handles it directly. Legendary Auto Glass works directly with Travelers and every other major insurance carrier. We handle the claim filing, approval, and installation. You call us once, we do the rest.
| Feature | Safelite | Legendary Auto Glass |
|---|---|---|
| Shop Location | ❌ Mobile van or distant location — inconvenient | ✔ Shop at 2010 Boulevard, Colonial Heights, or we come to you |
| Glass Quality | ❌ Network-minimum glass standard | ✔ OEM and premium aftermarket glass options — your choice |
| ADAS Calibration | ❌ Often scheduled separately — extra trips | ✔ In-house calibration at the same visit — one appointment, complete |
| Phone Availability | ❌ Automated call center — long hold times | ✔ Eric or Tiffany answers the phone — no automated runaround |
| Warranty | ❌ Network-limited warranty | ✔ Lifetime workmanship warranty, no fine print, no expiration |
⚖ Virginia Law Protects Your Right to Choose
Under Virginia Code § 38.2-517, Travelers cannot require you to use a specific glass shop. Even if they recommend one, your right to choose Legendary is protected by law. We bill Travelers directly at standard rates — same coverage, your choice of shop.
Why Legendary for your Travelers claim
- ✓ Direct billing to Travelers — zero coverage gaps, no billing runaround
- ✓ AGSC certified technicians — Auto Glass Safety Council standards on every job
- ✓ OEM and premium aftermarket glass — you choose what goes on your vehicle
- ✓ In-house ADAS calibration — same visit, no extra trips, no gaps
- ✓ Lifetime workmanship warranty — no fine print, no expiration
- ✓ Eric or Tiffany answers the phone — no automated call center, no long hold times
- ✓ Same-day and next-day installation — most jobs done day of approval
- ✓ Family-owned shop at 2010 Boulevard, Colonial Heights — minutes from Richmond & Petersburg
Travelers Glass Claim — Frequently Asked Questions
Ready to schedule your Travelers windshield replacement?
Start your claim online or call us now. Most jobs are done the same day.
Get your Travelers claim started
Fill in what you know. Eric or Tiffany will respond within 1 business hour.