Introduction
Legendary Auto Glass and Mirror ("Legendary Auto Glass," "we," "our," or "us") operates the website legendaryautoglassandmirror.polsia.app and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our website and services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services.
Information We Collect
Personal Information
We may collect the following types of personal information directly from you:
- Contact information: Name, phone number, email address, mailing address
- Vehicle information: Year, make, model, VIN, license plate, and registration state
- Insurance information: Insurance carrier, policy number, claim number, deductible amount
- Payment information: When you make a payment, billing address and card details are processed through Stripe — we do not store card numbers on our servers
- Service preferences: Preferred dates, service types, and notes you provide
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Pages visited and referring URLs
- Clickstream data and time spent on pages
- Device identifiers and cookie data
How We Use Your Information
We use collected information to:
- Provide and schedule auto glass services (replacement, repair, calibration)
- Process insurance claims and coordinate with insurance carriers
- Send appointment confirmations, reminders, and service-related communications
- Respond to inquiries and provide customer support
- Send marketing communications (you can opt out at any time — see "Your Choices" below)
- Improve our website and services through analytics
- Comply with legal obligations
Sharing Your Information
We do not sell your personal information. We may share information with:
- Insurance carriers: To process and authorize claims
- Payment processors: Stripe — to process transactions securely
- Service partners: Glass suppliers, calibration equipment providers, and partners who perform work on our behalf
- Legal authorities: When required by law, court order, or to protect our rights
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, typically 3 years after your last service. Financial records are retained for 7 years per tax requirements. You may request deletion of your data at any time (see "Your Choices" below).
Data Security
We use industry-standard encryption (TLS 1.2+) for all data transmitted to and from our website. Payment card data is handled by Stripe, which is PCI-DSS compliant. No method of internet transmission or electronic storage is 100% secure, but we take reasonable measures to protect your data.
Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and session state
- Understand how visitors use our website (via analytics tools)
- Deliver relevant marketing (with your consent where required)
You can control cookies through your browser settings. Disabling cookies may affect some site functionality.
Third-Party Links
Our website may contain links to third-party websites (e.g., insurance carrier sites, Google reviews). We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.
Your Choices
- Opt out of marketing emails: Click the unsubscribe link in any email or contact us at (804) 518-5532
- Access or correct your data: Contact us to request a copy of your data or request corrections
- Delete your data: Contact us to request deletion — we will respond within 30 days
- Do Not Track: We do not specifically respond to Do Not Track browser signals
Children's Privacy
Our services are not directed to individuals under 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal data, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
Legendary Auto Glass and Mirror
2010 Boulevard, Colonial Heights, VA 23834
Phone: (804) 518-5532
Email: eric@legendaryautoglassandmirror.com
Last Updated: June 13, 2026
Questions about this policy?
Call us: (804) 518-5532
Email: eric@legendaryautoglassandmirror.com
Address: 2010 Boulevard, Colonial Heights, VA 23834